Customer Feedback Form

Your feedback is very important to us. Please take a few minutes to complete this quick survey about your most recent experience with us.

You can always email us or call us at 519-756-9900 if you'd like to speak to someone directly.

What was the date of your visit?

What was the general time of your visit?

Morning - 5:30 a.m. to 12:00 p.m.

Afternoon - 12:00 p.m. to 5:00 p.m.

Evening - 5:00 p.m. to 11:00 p.m.

What area of the facility did you visit?

Fitness facilities (weight room, dryland, spin studio, 2nd floor fitness studio)

Pools

Arenas

Gymnasium

Meeting room

Please indicate your level of satisfaction with overall cleanliness.

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Indicate your level of satisfaction of customer service received from our staff.

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

I did not interact with staff during my visit

Indicate your level of satisfaction with the program/class content.

Not applicable during my visit

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Rate your overall experience with us during your visit.

Excellent

Good

Fair

Poor

General comments about your visit.

Would you like staff to follow up with you on your feedback?

Yes

No

Would you like subscribe to our WGSC eNewsletter to receive information, reminders and important notices? (note: you may unsubscribe at any time)

Yes

No

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